1. Delete in the app
Open Friendlæ → Account → scroll to Delete Account → follow the confirmation steps. Deletion is intended to remove the account, not merely hide the profile. If the action fails, contact support with the error message.
2. If you cannot sign in
Use the support form and choose Delete my account. Give a reachable email address and identify the account. Do not send your password or sign-in code. We will verify ownership before completing a deletion request; submitting the form alone does not delete an account.
3. What deletion affects
Account deletion removes your sign-in account and associated profile and service content, except limited records needed for legal, safety, purchase, refund, fraud-prevention, and ownership-recovery purposes. Media cleanup and backup expiration may finish separately. See the Privacy Policy for retention details.
4. Cancel subscriptions separately
Account deletion does not cancel an Apple subscription. Use Settings → your name → Subscriptions → Friendlæ, or Wallet → Manage subscription before deletion. Apple controls subscription billing and refunds.
5. Purchase recovery
Where ownership can be verified, a recreated account using the same Apple sign-in identity may restore an eligible subscription. A purchase cannot be moved freely to another identity. Do not assume deleting an account resets Apple purchase history or creates a second entitlement.