Friendlæ

We’re here to help.

Friendlæ support.

Tell us what’s happening. We’ll reply to the email you provide.

Send us a request.

Use an address you can receive replies at. If you use Hide My Email, you can use another reachable address.

We store this request in our support system and use your email to reply. See our Privacy Policy. Submitting a request does not sign you up for marketing.

A few useful answers.

My purchase completed, but my plan hasn’t changed.

Return to Wallet and choose Restore purchases while signed in to the Friendlæ account that owns the purchase. If verification remains pending, send us the error text and purchase date. Don’t repeatedly buy the same plan to fix a delivery issue.

How do I manage or cancel a subscription?

Use Manage subscription in Wallet, or open your Apple device’s Settings → your name → Subscriptions → Friendlæ. Deleting Friendlæ or your account does not cancel an Apple subscription.

How do refunds work?

Apple processes in-app purchase refund requests. Visit reportaproblem.apple.com. Approved refunds can change your subscription or credit balance.

Can I recover a purchase after deleting an account?

Where the service can verify the original ownership, sign in using the same Apple identity and choose Restore purchases. An Apple purchase is not freely transferable between different Friendlæ accounts. If recovery fails, contact support rather than buying again.

How do I delete my account?

Open Account → Delete Account in Friendlæ. Read the deletion guide for what is removed, what limited records may remain, and how to contact us if you cannot sign in.